Sage Therapeutics

Associate Director, Medical Information

4 weeks ago
# of Openings
Medical Affairs


General Scope and Summary


SAGE Therapeutics is searching for a creative, resourceful, integrative thinker for an important role that is responsible for leading the Medical Information Services for all Sage Therapeutics marketed products and investigational compounds.


Roles and Responsibilities

  • Provides management, vision and strategic direction for Medical Information Services
  • Responsible for the development/enhancement and implementation of policies, procedures, and processes for Medical Information Services
  • Responsible for prompt and accurate responses to medical information requests from internal and external customers through the MI Response Center, email, fax and websites
  • Review and approval of outbound responses and contact center FAQs
  • Responsible for management and training of medical information (vendor) services
  • Liaise with publications and clinical development groups to develop and maintain timely and relevant product expertise
  • Perform critical analysis and synthesis of internal/external literature related to Sage products and therapeutic areas of focus
  • Accountable for the creation, review and maintenance of MI documents by ensuring that responses are medically and scientifically accurate, timely, balanced, and meet customers’ needs
  • Develop/maintain metrics on key business processes to monitor Medical Information services
  • Ensures that the documentation of the inquiries and responses accurately and completely comply with relevant Standard Operating Procedure (SOP)/ Work Instruction and regulatory guidelines
  • Ensures that adverse events and product quality complaints are processed in accordance with company SOPs
  • Exhibits broad knowledge of assigned therapeutic areas and a solid understanding of pertinent disease state(s)
  • Serves as Medical Affairs liaison to cross-functional groups for the incorporation of current medical/scientific information into departmental annual strategic documents.

Experience, Education and Specialized Knowledge and Skills

  • Advanced clinical and scientific training/experience required equivalent to PharmD, PhD, MD or other advanced degree
  • Minimum of 8 years Medical Information experience with 6+ years in the pharmaceutical/ biotechnology industry
  • Understanding of and adherence to regulatory policies governing scientific interactions with physicians
  • Experience working with vendors on a day-to-day basis
  • Experience with data management and informatics (5 years+);
  • Excellent written and oral communication skills;
  • Prior industry experience in a post-marketing setting (2 years+)
  • U.S. Launch experience required
  • Orphan, CNS, and / or acute care preferred
  • Ability to quickly understand and communicate all clinical data / publications to support business objectives
  • Demonstrated abilities to prioritize and manage multiple projects, and effectively influence, collaborate, and communicate with internal and external partners
  • An outstanding track record of strong communication, presentation, analytic and strategic capabilities
  • Note this position requires US and international travel (10 – 25%)
  • Excitement about the vision and mission of Sage.
  • Ability to thrive in a fast-paced, entrepreneurial, results oriented environment with busy, high performing colleagues.
  • Demonstrated ability to function at a high level in a team setting whether leading the group or acting as an individual contributor.
  • Must be able to take an undefined objective and leading the process through to operational excellence.
  • Ability to build strong relationships with co-workers of various backgrounds and expertise.
  • Embrace our core values: Put People First, Do Big, Be Accountable, Grow through Learning and Change, and Work Fun


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